Terms of service

1. Introduction

Welcome to [Your Store Name]. By using our services or purchasing products from us, you agree to these Terms of Service. Please read them carefully.

2. Eligibility

You must be at least 18 years old to make purchases or use our services. By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Services

We offer optical products and services, including but not limited to eyeglasses, contact lenses, and prescription lenses.

  • All custom-made products, such as prescription eyewear, are prepared based on the specifications provided by the customer.
  • It is the customer's responsibility to provide an accurate and valid prescription.

4. Pricing and Payment

  • All prices are listed in [currency] and include applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of purchase. We accept [list payment methods].
  • We reserve the right to change prices at any time without prior notice.

5. Order and Delivery

  • Orders are processed upon receipt of full payment.
  • Estimated delivery times are provided but are not guaranteed. Delays due to unforeseen circumstances are not our responsibility.
  • Shipping fees are non-refundable unless the product is defective or an error occurred on our part.

6. Returns and Refunds

Our return and refund policy is available [provide link or details].

7. Warranty

  • Frames and lenses are covered by a [duration] warranty against manufacturing defects.
  • The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

8. Prescription Accuracy

We are not liable for any issues resulting from inaccurate prescriptions provided by the customer. If you experience vision issues with your product, please consult your eye care professional.

9. Privacy Policy

Your personal information is collected and handled in accordance with our Privacy Policy [provide link or details].

10. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the purchase price of the product in question.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon being posted on our website or communicated to customers.